Novafy Billing Setup Guide

Go to novafybilling.com and click Start free trial, or navigate directly to /register.

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Landing page with Start free trial CTA highlighted

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Enter your Company name (this becomes your subdomain), country, email, and password. Your subdomain will be yourname.novafybilling.com.

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Registration form with example data

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Check your inbox for a 6-digit OTP and enter it on the verification screen.

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OTP verification — 6 digit boxes

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You are redirected to yourname.novafybilling.com/dashboard. The account is active with a Trial subscription.

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Fresh dashboard — empty state with trial badge

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Click your account name in the top-right → Settings, or go to /settings.

In the Branding card, click Upload Logo. Formats: PNG, JPG, WebP, SVG. Max 2 MB. Your logo appears on the captive portal and login page that customers see.

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Settings → Branding with logo preview after upload

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In the Contact card, enter your support number (e.g. +243812345678). Customers see this on the portal when they need help connecting.

In the Portal Language card, choose English or Français. This is the fallback language for the captive portal when a customer's browser language has no translation.

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Full settings page — Branding, Contact, and Portal Language cards visible

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Choose SMS or Email for customer notifications (voucher codes, alerts). SMS uses your credit balance; email uses your plan's included quota.

From the sidebar, click SMS Credits. Your current balance is shown at the top.

Packages are priced in your local currency. Larger bundles have a lower per-SMS cost. Click Buy on the package you want.

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SMS packages page with package tiers and Buy buttons

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Enter your mobile money number and approve the prompt on your phone. Credits are added instantly after confirmation.

Go to Settings → Billing. Your current plan and renewal date are shown.

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Settings Billing tab — current plan with Renew / Upgrade buttons

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Pay Now renews the same plan. Upgrade is available when more than 7 days remain — it switches you to a higher plan immediately.

A push prompt is sent to your phone. Approve it. Your subscription renews and the dashboard shows the new expiry date.

Go to Routers → Add Router. Enter:

• Brand: MikroTik
• Model: RB951Ui-2HnD
• RouterOS API port: 8728 (default)
• Site / location name (optional)
• Mode: Hybrid (Hotspot + PPPoE)

Click Next.

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Add Router wizard — Step 1: brand / model / mode selection

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The wizard generates a short script. In RouterOS:

1. Open Winbox → New Terminal
2. Paste the script and press Enter
3. The router calls back — the wizard confirms it is reachable and shows the RouterOS version

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Wizard — copy-paste firmware-check script

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Winbox terminal with the script pasted and run

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Wizard — green ✓ after callback, RouterOS version shown

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Click Provision Router. Paste the new script into Winbox exactly as before. The router will:

• Create the Hotspot and PPPoE bridges
• Configure RADIUS pointing to your platform
• Establish a WireGuard VPN tunnel for secure remote management
• Set up NAT masquerade rules for internet access

This takes about 30 seconds. The wizard shows a Provisioned badge when complete.

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Wizard — Provisioned success screen with WireGuard IP

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After provisioning, open the router detail page and click Upload Local Portal. This sends a self-contained HTML login page directly to the router's flash storage. Customers who connect to your WiFi see this page — it loads instantly even if internet connectivity is momentarily slow.

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Upload Local Portal confirmation dialog (amber warning button)

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Connect a phone to the router WiFi. You should see the branded captive portal. The router detail page also shows Online in the status panel.

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Router detail — Online badge, WireGuard tunnel active, system uptime

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From the sidebar, click Hotspot → Packages. This is the catalog customers see on the portal.

Click + Add Package and fill in:

• Name: e.g. "1 Hour", "Daily", "Weekly"
• Price in your local currency
• Duration: hours or days
• Data limit (optional): e.g. 500 MB
• Speed limit (optional): e.g. 5 Mbps down / 2 Mbps up

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Add Package form with example values

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No router restart needed. The next customer who opens the portal sees the new package. Customers pay via mobile money and receive a voucher code automatically by SMS.

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Captive portal showing package cards as customers see them

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Go to PPPoE → Plans. Each plan defines speed and price. Example tiers:

• Basic — 5 Mbps / 2 Mbps
• Home — 10 Mbps / 5 Mbps
• Business — 20 Mbps / 10 Mbps

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PPPoE Plans list with plan cards

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Go to PPPoE → Accounts → + Add and enter:

• Username and Password — the subscriber uses these in their CPE router
• Plan
• Phone number for payment notifications

The subscriber's router dials in with these credentials and is authenticated via RADIUS.

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Add PPPoE Account form with example subscriber data

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The subscriber can renew online at the PPPoE portal using their phone number, or you can record a cash/bank payment manually from the account detail page.

The dashboard shows your current Account Balance in your local currency.

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Dashboard balance card with Request Payout button

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Fill in the payout form:

• Amount: how much to withdraw
• Mobile money number: where to send it
• Provider: e.g. Airtel, M-Pesa, Vodacom
• Note (optional): reference for your records

Submit the request. The platform admin reviews and processes payouts manually (usually within 24 hours).

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Payout request form with amount, phone, and provider fields

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Past payouts are listed below the form with date, amount, and status. You receive an SMS notification when the payout is processed.